Last updated: 18 July 2026
These Terms of Service govern your use of the GUARD GRC website, platform, and services. They form a binding agreement between you and GUARD GRC L.L.C-FZ. Please read them before creating an account.
You accept these Terms by creating an account, ticking the acceptance box at registration, accessing the Platform, purchasing any Subscription or service, or continuing to use the Site. If you do not agree to these Terms and our Cookie Policy, or do not accept the practices described in our Privacy Policy, you may not use the Site or the Platform.
If you use the Platform on behalf of an Organisation, you represent that you have authority to bind that Organisation to these Terms, and "you" includes that Organisation.
GUARD GRC operates an AI governance platform providing regulatory intelligence, risk assessment, policy generation, and compliance management tools. Subscriptions provide access to Platform features as described on our pricing page. The specific features available depend on your Subscription tier.
We may offer access to the Platform, or to specific features, on an early access or pilot basis, free of charge or at reduced rates. Early access features are provided for evaluation, may change or be withdrawn, and carry no service level commitments. We may end an early access or pilot arrangement with 30 days' written notice. All other provisions of these Terms, including Section 9 (AI Outputs) and Section 13 (Limitation of Liability), apply in full to early access and pilot use.
We provide professional B2B advisory services for corporate clients. The specific scope, deliverables, pricing, and terms of engagement for Consulting Services are defined in a formal proposal or statement of work provided prior to engagement. Where a statement of work conflicts with these Terms, the statement of work prevails for that engagement.
You must be at least 18 years old and have legal authority to enter binding contracts. The Platform is designed for business use.
You must provide accurate, complete information when creating an account and keep it current. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. The Platform may issue API keys for programmatic access to certain features; API keys are credentials and must be kept confidential. Notify us immediately through our contact page of any unauthorised access or suspected compromise. We may suspend an account or revoke an API key where we reasonably believe it has been compromised.
We grant you a limited, non-exclusive, non-transferable licence to use the Platform for the internal business purposes of your Organisation related to AI governance, risk assessment, policy generation, and regulatory compliance during your Subscription term.
You shall not:
Users registered as consultants may be granted access to the workspaces of client Organisations that invite them. Consultants access each client workspace solely to provide governance services to that client, must keep each client's Customer Content confidential, and must not use one client's Customer Content for the benefit of another. A consultant may deliver AI Outputs generated within a client's workspace to that client; this is not a breach of the resale restriction in Section 6.
The Platform, the GUARD framework, our regulatory content library, and all associated software, trademarks, and intellectual property are the exclusive property of GUARD GRC L.L.C-FZ. Your Subscription grants a licence to use the Platform during your Subscription term only.
Customer Content remains the property of you or your Organisation. You grant us a limited licence to host and process Customer Content solely to provide the Platform and related support, as described in our Privacy Policy and the DPA.
AI Outputs generated in your workspace are licensed to you for your Organisation's internal business use, including disclosure to your auditors, regulators, insurers, and professional advisers. You are responsible for reviewing and adopting AI Outputs before relying on them.
The Platform uses artificial intelligence to generate governance content. You acknowledge that:
We identify the AI model providers we use, and the data submitted to them, in our Privacy Policy. Customer Content is not used to train third-party AI models.
Paid Subscriptions are billed in advance. Where card payments are offered, they are processed securely through our third-party payment provider; we do not store your full card details. Where fees are agreed by invoice, the payment terms stated on the invoice apply. Subscriptions set to renew automatically do so unless cancelled before the renewal date.
Prices are stated in US Dollars (USD) unless otherwise indicated. Applicable taxes, including UAE VAT where required, are handled at the point of payment.
Platform Subscriptions are non-refundable for partial billing periods. Consulting Services are non-refundable except as explicitly stated in the client's statement of work.
Our Privacy Policy explains what personal data we collect and how we handle it. Where Customer Content includes personal data, the DPA applies and is incorporated into these Terms; your Organisation acts as controller and we act as processor for that data. Our current sub-processors are listed at aigovernance.ae/sub-processors.
We strive for continuous Platform availability but do not guarantee uninterrupted service. Maintenance may be performed with reasonable notice. We are not liable for downtime caused by circumstances beyond our reasonable control.
To the fullest extent permitted by applicable law, the aggregate liability of GUARD GRC L.L.C-FZ for all claims arising out of or in connection with the Platform or our services shall not exceed the amounts you paid us for the Subscription or service giving rise to the claim in the twelve months preceding the claim or, where you have paid no fees, one thousand US Dollars (USD 1,000).
We are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or revenue. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.
You agree to indemnify and hold harmless GUARD GRC L.L.C-FZ, its officers, and employees from any claims, losses, or damages arising from your use of the Platform in breach of these Terms, your violation of applicable law, or your violation of any third-party rights.
Either party may terminate a Subscription with 30 days' written notice. We may suspend or terminate access immediately if you materially breach these Terms.
Upon termination, your right to use the Platform ceases. Export and deletion of your Customer Content follow the timelines set out in our Privacy Policy and the DPA, except where retention is required by law.
We may update these Terms from time to time. Material changes will be notified by email or Platform notification at least 30 days before taking effect. Continued use after the effective date constitutes acceptance. The date at the top of this page identifies the current Terms.
These Terms, together with the Privacy Policy, Cookie Policy, the DPA, and any statement of work, form the entire agreement between you and us regarding the Platform and replace all earlier versions. You may not assign these Terms without our written consent. If any provision is found unenforceable, the remainder stays in effect. A failure to enforce a provision is not a waiver. Neither party is liable for delay or failure caused by events beyond its reasonable control.
These Terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai. Any disputes relating to these Terms are subject to the exclusive jurisdiction of the courts of Dubai, UAE.
GUARD GRC L.L.C-FZ
Meydan Free Zone, Dubai, United Arab Emirates
Contact: aigovernance.ae/contact
Questions about this policy? Get in touch